FAQ - Product Photography Photographers For Commercial & Advertising

Our product photography service is bespoke, this means every client has different requirements so price varies somewhat. For a quote please get in touch.

How can I get in touch with you?

There are several ways you can contact our studio and speak to one of our product photographers. You can email us at [email protected] or call us on 01244 681919.

What are your business opening hours?

Our normal opening hours from 9am till 5:30pm Monday to Friday.

Where do I send my products to be photographed?

Please post them to Digital Exposure, Unit 1b, Brymau Three Estate, River Lane, Saltney, Chester. CH4 8RQ.

How do I get my products back?

You can either arrange collection or we can do this for you, which will be added to your invoice. Please note products that are not collected within 3months will be disposed of.

Can I come to the shoot?

Yes we love to have clients coming to shoots, this way we get a even better understanding of your requirements. This is not necessary but if you want great mug of coffee and further input then we recommend it.

What methods can we pay by?

You can pay via BACS or Cheque.

When do you require payment?

Account customers we require payment within 30days, for none account customers we require payment up delivery of the images.

What file format can we receive images as?

This is entirely up to you, but we usually use.JPG for most of our clients.

What resolution will the images be?

All of our images are high resolution, we can give you super duper high resolution with our digital medium format camera if requested.

How do we receive our images?

Your images are uploaded to our server where you can download them. We will provide you with a username and password for this.

Can you come to us?

We sure can. If it is not possible for you to send the products to us we can come to you, all we request is lots of tea and coffee.

Find answers to questions we frequently get asked about product photography